Effective date: 10/31/2026
Tapped – Taphouse & Kitchen (“Tapped,” “we,” “us,” or “our”) is operated by Moscow Beer Distributions, LLC., located at 210 S Main Street, Moscow, Idaho 83843.
This Privacy Policy explains how we collect, use, and share personal information through our website, moscowtapped.com, and our customer communications, including any AI-assisted messaging services we offer.
Information We Collect
Depending on how you interact with us, we may collect:
- Information you provide: Your name, email address, phone number, messages, and details you submit when contacting us or making an inquiry.
- Order information: Information associated with purchases or orders, to the extent made available to us by our ordering and payment providers.
- Messaging information: Messages you exchange with us, contact or profile information made available by the messaging platform, and related interaction details.
- Technical information: Our website hosting and service providers may collect information such as your IP address, browser type, device information, pages visited, and access times.
Please do not send payment card details, government identification numbers, or other sensitive personal information through email or customer messaging.
How We Use Information
We use information to respond to questions, provide customer service, process and support orders, operate and improve our website and communications, protect against misuse, maintain business records, and meet legal obligations.
If you subscribe to marketing communications, we use your contact information to send those communications. You can unsubscribe using the instructions provided.
Cookies and Embedded Services
Our website may use cookies and similar technologies to support website functions. Embedded content and outside services, such as our Untappd beverage menu, may also collect information under their own privacy policies.
You can manage cookies through your browser settings. Blocking cookies may affect some website functions.
AI-Assisted Customer Messaging
When available, we may use automated or AI-assisted tools, including Google’s business messaging services, to answer customer questions.
Messages and associated information may be processed by Tapped and the providers supporting the service to deliver and manage customer communications. Platform providers also handle information under their own applicable privacy policies and terms.
AI-generated responses may be inaccurate. Please contact our staff directly to confirm important information, particularly food allergies, dietary needs, orders, reservations, prices, and availability.
How We Share Information
Tapped does not sell personal information. We may share information with service providers that support our website, ordering, payments, communications, and other business functions, as needed to provide those services.
We may also disclose information when required by law, to protect legal rights or safety, or in connection with a merger, acquisition, or transfer of our business.
Our website links to or embeds services operated by other companies, including Toast, Untappd, and Google. Their collection and use of information are governed by their own privacy policies.
Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including business recordkeeping and legal requirements. Retention by outside platforms is also subject to their policies.
We use reasonable safeguards to protect personal information, but no internet transmission or storage system is completely secure.
Your Choices and Requests
You may contact us to request access to, correction of, or deletion of personal information we hold about you. We will handle requests as required by applicable law and may need to verify your identity. Certain records may need to be retained for legal or business purposes.
For information held independently by an outside platform, you may also need to contact that platform directly.
Children’s Privacy
Our online services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us.
Changes to This Policy
We may update this policy as our services or practices change. We will post the updated policy here and revise its effective date. Where required, we will provide additional notice.
Contact Us
Tapped – Taphouse & Kitchen
210 S Main Street
Moscow, Idaho 83843
Email: ryan@moscowtapped.com